Laurichshop Stylish Footwear and Audio Products with 30-Day Return Policy

What types of products do you offer?

Laurichshop specializes in a curated selection of stylish and high-performance footwear and audio products. Our offerings include the iconic New Balance 327 running shoes, known for their comfort and design, and the innovative JBL Tour Pro 2 wireless earbuds, Smartwatches, which provide exceptional sound quality.

How long does it take to process an order?

Typically, it takes 1 to 2 days to process an order. However, as Laurichshop operates as an intermediary business affiliate, the processing time may vary depending on our partners. We strive to ensure that your package is prepared and shipped within 3 to 6 days.

What is your shipping policy?

We offer both local and international shipping. The delivery time for your package will depend on the proximity of your shipping location to our warehouses. We have multiple depots worldwide, and we will select the nearest one to expedite your shipment. Additionally, we provide free shipping to all new customers.

What is your return policy?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags. You will also need the receipt or proof of purchase.

How can I initiate a return?

To start a return, please contact us at justinsiwen@gmail.com. If your return is accepted, we will provide you with a return shipping label and instructions on how to send your package back. Please note that items sent back without prior authorization will not be accepted.

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Do you accept exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.

What if I need to cancel my order?

If you need to cancel your order, please contact us as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. However, once an order has been processed or shipped, we cannot guarantee cancellation.